I contacted Physio Action following a recommendation from a colleague, when I was in so much pain in my back, I felt sick. Lauren was able to arrange an appointment with Hannah in Ilkley on the same day, for which I was very grateful. Hannah could not have been kinder, more friendly, yet most professional and so very, very good at her job!She got to grips immediately with the problem, was hands on, but very conscious of me being comfortable as well. There was absolutely no pressure to return, but a follow up appointment made just in case I need itand sone (sensible) exercises given to start after a day or so following treatment. I was amazed at how much better I felt by the next day already. Although I am still a bit sore, I have not had to take painkillers since Hannah’s treatment 5 days ago – a small miracle!